Private Box Service

Tariffs

Standard Fee for a Private Box for business and personal customers where mail is collected:-

Conditions of Service

Renting a Box

How the box address appears

The box Postcode is different from your normal address Postcode. The box address can be shown in full or abbreviated:

If you want it to be abbreviated, please check that you are not contravening any legislation relating to how addresses are shown, including:

The 2nd Schedule to the Newspapers, Printers and Reading Rooms Repeal Act 1869 Section 110 of the Representation of the People Act 1983 The Mail Order Transaction (Information) Order 1976

If you have requested an abbreviated address this is how your details will appear on our Postcode Address File. If an abbreviated address is used, Isle of Man Post Office reserves the right to give the full address to any member of the public on request.

This service is provided under the relevant postal scheme in Section 28 of the Post Office Act 1969. We are not permitted to advise you on the provisions of the Act, and suggest you obtain legal advice if you think you may breach them.

Collecting Mail

Where to collect it

Normally you collect your box mail from the delivery office. We will give you a authority card that you will need to show as proof of identity each time you collect your mail.

Times at which you can collect it

Anytime during office/counter opening hours.

If you move to another address

If you move to another address with the same Delivery Town you should inform Mail Support Duty, IOM Post of your change of address. If you move to another Delivery Town you will have to close the box. You will be able to redirect the box mail for up to 3 months if you wish.

If you do not collect your mail

Mail should be collected a minimum of once a month. If you fail to collect your mail for 3 consecutive months, we will have to cancel the box and all mail will be returned to the sender(s).

Deliveries to your Home or Business Address

Mail that you want delivered to your business or home should be addressed in the normal way. We will redirect it to your box only if you ask us to do so (see additional facilities on the application form).

If you want to cancel the Box

To cancel the box, you must give at least a months written notice to Mail Support Duty, IOM Post, Postal Headquarters, Douglas. We do not make refunds during the first 12 month period, but after that we will refund on a pro rata basis. We also reserve the right to withdraw the service for any reason.

Misuse of the Box

The box cannot be used:

• For any illegal or fraudulent purpose
• By anyone not living or working at the address you give us on the application form

We reserve the right to withdraw the service if you breach any of the Conditions of Service. Once we have withdrawn the box, we will treat any incoming mail as undeliverable.

Situations in which we may Temporarily Suspend the Service

The service is not available on days on which mail is not being delivered.

We reserve the right to suspend it when postal services are suspended generally.

Downloadable Documents
Private Box Application Form April 07 (40 kb) Format: Acrobat PDF File Private Box Application form April 07
Private Boxes - Terms and Conditions (68 kb) Format: Acrobat PDF File Private Boxes - Terms and Conditions

You will need Adobe Acrobat to download documents that are PDFs, this is available free by following this link: